Service and Staff
"The people at STAR are visionary, always looking ahead. We’re a customer looking for more, What can we do? What’s next? STAR’s taken our suggestions, and people here are amazed. Wow, they did that?"
--Project Manager, Sprint
"STAR has hired customer oriented people, who not only know how to do their jobs well, but are also enjoyable to work with. It’s a pleasure to do business with STAR."
--Human Resources Coordinator, Motorola
"The responsiveness of STAR’s staff is a real plus for us. If we need something fast, they’re right there for us."
--Senior Program Manager, United States Department of Agriculture
"Customer Service personnel are very accessible and responsive. I get my questions answered and my problems solved quickly."
--Training Coordinator, Victoria’s Secret
"The folks at STAR were very responsive. Anytime I needed anything, they were more than willing to help."
--Beverly Enterprises
"...You always listen. It’s been a really good partnership. We don’t look at STAR as a vendor, but as a partner. We value you."
--Survey Administrator, Sprint
"The friendliness of STAR’s staff is a real strength."
--Health Care Consultant
"The people at STAR are great to work with... I got great service".
--Athena Diagnostics
"You get right back to me on things. I like that. The upbeat attitudes at STAR make me want to talk to you."
--Human Resources Specialist, Pepsi Bottling Group
"You guys at STAR are a joy to work with. I’ve worked with other survey companies, and their technology was good enough, but they were no fun to work with. Is STAR fun to work with? You betcha."
--Senior Practice Leader, Consulting Firm
"STAR has a very cooperative staff. They are all very good people who are easy to work with."
--Human Resources Director, Lourdes Health Hetwork
"The people at STAR are wonderful to work with. It’s a very pleasant organization to interact with. They’re ready to listen."
--Human Resources Coordinator, Motorola
"All the phone interactions with anybody I’ve talked to at STAR have been great. I can’t say enough about that."
--Human Resources Director, Portland GE
"I get great service with STAR. They’re always pleasant and business like, and friendly."
--Senior Administrator, Consulting Company
"...Working with the people at STAR is fantastic. They’re informal—no confusing technical lingo, and they know what they’re doing."
--Call Center Quality Control Manager
"...People at STAR are professional, very down-to-earth, and helpful."
--Organicational Development Consultant
"...Accommodating... quick to respond to requests... customer focused. STAR delivers what we need."
--Call Center Manager
"STAR accommodated all my changes in a timely manner. They were always open to my feedback and suggestions."
--Carondelet Health Network
"The people at STAR were very helpful. The turnaround time was pretty quick, too."
--Senior Consultant, Consulting Company
"STAR is friendly, supportive, proactive, cost effective, and customer focused."
--Senior Consultant, Consulting Company
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