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360-degree feedback is a powerful tool that allows organizations to give employees and executives feedback from those who work with them—peers, managers, subordinates and even customers. When done effectively, 360-degree feedback can transform individuals and organizations for the better.

360-Degree Feedback Basics  

Tools of 360-degree Feedback  

Who Benefits from 360-degree feedback?  

Reasons to use 360-degree feedback  

What 360-degree feedback isn’t  

How to Launch a 360 Assessment  




Why do a 360-degree feedback survey?

Measure Performance
360-feedback questions are designed to assess performance based on the organization’s own mission, values, goals, and priorities as well as common competencies such as leadership and communication.

360 surveys are crafted to measure observable behaviors and provide specific and accurate qualitative information to employees about their workplace performance.

Subordinates and peers are often the best source of information on an individual’s mastery of specific skills, because they work most closely with that person and are most directly affected by his or her application of these skills.

Develop Skills
Feedback is an essential component of continuous learning initiatives. 360-degree feedback can identify areas for potential change. 360-degree feedback also identifies hidden strengths in employees highlighting potential areas for leadership development. As employees develop new skills and strengthen existing skills, their workplace performance improves.

Although simply having good information about strengths and weaknesses does not guarantee change, without that information, change is often unattainable. Regular feedback and coaching related to actual or perceived job performance, if done properly, can enhance the quality of work provided by employees and foster an environment of collaboration.

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