Experience
STAR is a veteran in the 360 survey industry. We have over twelve years of experience with 360-degree feedback surveys. We started with paper surveys and now rely mainly on online and interactive voice response (IVR) Internet technologies to power our processes. Our commitment to continuously improve our process is the key to our success. We work daily to improve our technology, programming and service.

Our client list is long and varied. (Click here to see a client list). We have worked with organizations of all sizes and types. Many of our clients are consultants looking for a way to increase their product offering. We have worked with hospital, government agencies, non-profit organizations, corporations and educational institutions.

Our clients appreciate our ability to listen to their needs and create a customized product created to fit their organization exactly.

Problem Solving
An experienced 360 vendor like STAR, also knows how to manage unexpected challenges. We do our best to be prepared. However, sometimes problems arise. We’ve seen all types of difficulties whether they relate to communication, technology, or people. Whatever the source of the problem, STAR works relentlessly to discover the error, fix it, and strengthen our process so it never happens again. We work to create a technologically advanced product that improves reliability and quality.

Flexibility
STAR has experience with all types of organizations and multi-rater surveys. Our technology allows us to adapt to the various needs of our customers. Our customers explain what they are looking for and we create it. Often we are able to recommend ways to reach the same goal more efficiently and at a lower cost. Our experience means we are great advisors. If you aren’t sure how to accomplish your goals or don’t know the best way to communicate an idea in your reports, we can help you. Tell us what you need, we will create it for you.

Continuous Improvement
Staff meetings at STAR are inspiring. Each employee is an advocate for our customers. We each work to make our processes stronger, faster, and more effective. We work each day to improve our programming, our service, our systems, and our reports. All of this work means you benefit from the best system available. As your organization changes, we will be prepared for each new 360 project.

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